cUSTOMER RELATIONSHIPS MANAGER
$
30/hr
Minimum 20 hours a month
  • Inbox Management
  • Client Onboarding, Managment, and Offboarding
  • Calendar + Schedule Management
  • Facebook Group Moderation
  • Facebook Page Moderation
CUSTOMER RELATIONSHIPS MANAGER
Inbox Management:
If you’re looking for someone to help organize, answer, and send emails, my Inbox Management services are a perfect fit. I work closely with you to:

●Sort incoming emails
●Give you only the emails you need to answer
●Respond to emails based on your Standard Operating Procedures and templates
●Help send mail to JV partners for collaborative relationships

Client Onboarding, Management, + Offboarding services:
I will help give your clients close attention they deserve. You no longer have to worry about the systems behind-the-scenes. Let me handle the technical details so you can give your clients 100% of your brain power. I work closely with you to:

●Onboard clients with contracts + invoices
●Answer client questions via email or direct message
●Manage Discovery Call schedule + calendar of appointments
●Work in your project management system to manage clients 
●Offboard clients + gather testimonials and feedback

Calendar + Schedule Management
Let me handle the backend details of your schedule so you can focus on helping your clients. I work closely with you to:

●Manage Discovery Call Schedule
●Reschedule appointments as needed
●Send + Receive needed information for calls
●Gather necessary intake forms and send feedback forms

Facebook Group Moderation
Don’t let spammy commenters get you down! Allow me to take care of the day-to-day system of your Facebook Group. I work closely with you to:

●Approve members to join group
●Moderate comments for spam + group rules
●Encourage members
●Help answer program questions
●Post regular threads

Facebook Page Moderation
Let me help you keep your Facebook Page up-to-date, so you can focus on what you do best. I work closely with you to:

●Schedule + post regular content
●Curate content to share in your niche
●Schedule Livestreams
●Answer comments + questions
●Respond to private messages
social media management
$
30/hr
Minimum 20 hours a month
  • Facebook Group Moderation
  • Facebook Page Moderation
  • Instagram Management
  • Pinterest Management
  • YouTube Management
SOCIAL MEDIA MANAGEMENT
Facebook Group Moderation
Don’t let spammy commenters get you down! Allow me to take care of the day-to-day systems of your Facebook Group. I work closely with you to:

●Approve members to join group
●Moderate comments for spam + group rules
●Encourage members
●Help answer program questions
●Post regular threads

Facebook Page Moderation
Let me help you keep your Facebook Page up-to-date, so you can focus on what you do best. I work closely with you to:

●Schedule + post regular content
●Curate content to share in your niche
●Schedule Livestreams
●Answer comments + questions
●Respond to private messages

Instagram Management
From hashtag research to scheduling, I’ve got you covered on Instagram. I will help create and manage your Instagram feed. I work closely with you to:

●Create content
●Research hashtags
●Design graphics
●Schedule and post content
●Moderate private messages
●Reply to post comments

Pinterest Management
Let’s optimize your presence on one of the world’s largest search engines: Pinterest! I work closely with you to:

●Add board descriptions + graphics
●Curate content in your niche
●Optimize pin descriptions
●Schedule and post daily pins
●Share original content from your blog
●Apply to group boards

YouTube Management
Another of the world’s largest search engines, YouTube is still a growing platform. Let me help you gain authority by handling everything behind the scenes. I work closely with you to:

●Create SEO-friendly titles + descriptions
●Research keywords
●Design video thumbnails
●Organize playlists
●Schedule + Post new videos
●Respond to viewer comments
Content management
$
30/hr
Minimum 20 hours a month
  • Blog Post Management
  • Online Course Management
  • Podcast Management
  • Content Repurposing
CONTENT MANAGEMENT
Blog Post Management
Writing a post is just the beginning. Let me take your words and optimize your reach, so your subscribers never miss a beat. I work closely with you to:

●Research keywords + future topics
●Format posts with headings, images, links, + descriptions
●Design featured images
●Schedule + publish blog posts

Online Course Management
Keep your students happy in a seamless experience. Let me handle the day-to-day operations, so you can focus on what you do best. I work closely with you to:

●Schedule + post course curriculum
●Organize content in your course platform
●Update curriculum as needed
●Answer comments + questions
●Respond to private messages

Podcast Management
From keyword research to scheduling, I’ve got you covered on your podcast.I work closely with you to:

●Research keywords + future topics
●Format episodes with titles + descriptions
●Schedule + publish episodes
●Produce show notes
●Format + publish show notes or transcript on your blog
●Design featured images for blog posts

Content Repurposing
Let’s optimize your content across multiple platforms, so you can reach more audiences. I work closely with you to:

●Add Messenger bot automations to existing posts and Facebook Lives
●Design quote cards from existing videos, blog posts, + podcast episodes
●Create Instagram + Pinterest images from content with captions + hashtag research
●Transform video content into blog posts
●Schedule livestream videos
●Run Facebook Ads to posts on your Facebook Page
RESOURCES
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